Privacy Policy

This English translation is provided for convenience only. The German version is legally binding.

1. Privacy at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit LearnSphere. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to the privacy policy below.

Data collection on this platform

Who is responsible for data collection on this platform?

Data processing on this platform is carried out by the platform operator, whose contact details can be found in the imprint.

How do we collect your data?

On the one hand, your data is collected when you provide it to us — for example when you register an account, enroll in a course, take an exam or contact us by email. On the other hand, technical data (e.g. browser, operating system, time of page view) is collected automatically by our IT systems when you visit the platform.

What do we use your data for?

We use your data to operate the platform: providing courses, tracking your learning progress, grading exams and issuing certificates. Some technical data is collected to ensure error-free provision of the platform. With your consent, usage data may additionally be analyzed statistically (see “Analytics”).

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. You can contact us at any time at the address given in the imprint regarding this and any other questions on data protection. You also have the right to lodge a complaint with the competent supervisory authority, and, under certain circumstances, to request the restriction of the processing of your personal data.

2. Hosting

This platform is hosted on servers of an external service provider (hoster). The personal data collected on this platform is stored on the hoster's servers. This may include IP addresses, account data, learning data, meta and communication data, contractual data, contact details, names, website accesses and other data generated via a website.

Our hoster is Hostinger International Ltd.; the server is located in Frankfurt am Main, Germany (EU). Hosting is carried out for the purpose of fulfilling the contract with our potential and existing users (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Our hoster will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions with regard to this data. We have concluded a data processing agreement with our hoster to ensure GDPR-compliant processing.

3. General notes and mandatory information

Data protection

The operator of this platform takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. We point out that data transmission on the internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Controller

The controller for data processing on this platform is:

Phone: +49 (0) 1578 5630944
Email: info@peter-stuhlmann.de

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose of processing no longer applies. Account data is stored until you delete your account. Issued certificates are retained so that their authenticity can be verified via the serial number. Statutory retention obligations (e.g. under tax and commercial law) remain unaffected.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time — an informal notification by email is sufficient; for cookie consent, you can change your choice at any time in the cookie settings. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. If you object, your personal data will subsequently no longer be used for direct marketing (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with a supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as login data or inquiries you send to us as the platform operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. When encryption is activated, the data you transmit to us cannot be read by third parties.

Information, erasure and rectification

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time at the address given in the imprint regarding this and any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data happened/happens unlawfully, you can request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may — apart from its storage — only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a member state.

4. Data collection on this platform

Cookies

This platform uses cookies. Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device.

Technically necessary cookies (session cookie for sign-in, your cookie consent choice, language preference) are stored on the basis of § 25(2) TDDDG and Art. 6(1)(f) GDPR — we have a legitimate interest in the technically error-free provision of our services. Analytics cookies (see “Analytics”) are only set with your consent on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. You can revoke your consent at any time in the cookie settings. No advertising cookies are used.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6(1)(f) GDPR. The platform operator has a legitimate interest in the technically error-free presentation and optimization of the platform — for this purpose, the server log files must be collected.

Registration and user account

To use LearnSphere you need a user account. When registering, we process your name, email address and password (stored exclusively as a cryptographic hash). If you optionally enable two-factor authentication, we additionally store the secret for your authenticator app (TOTP). Processing is carried out for the performance of the user contract (Art. 6(1)(b) GDPR). Account data is stored until you delete your account.

Learning data and certificates

When you use courses, we process your enrollments, watch progress, exam attempts and results as well as issued certificates. This data is required to provide the courses, check admission requirements for exams and issue certificates (Art. 6(1)(b) GDPR). Course creators see the learning progress and exam results of their participants, but never your password or security settings. Certificates contain a serial number by which their authenticity can be verified.

Inquiries by email or phone

If you contact us by email or phone, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent. Processing is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR) in the effective handling of inquiries addressed to us. The data you send to us via contact inquiries remains with us until you request erasure, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular retention periods — remain unaffected.

5. Newsletter

If you subscribe to our newsletter, we use your email address to send it. Registration takes place using the double opt-in procedure: you will only receive the newsletter after you have confirmed your registration via a link sent by email. Processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent at any time via the unsubscribe link in every newsletter. After unsubscribing, your email address will no longer be used for the newsletter.

6. Analytics

Google Analytics 4

With your consent, this platform uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The analytics script is only loaded after you have given your consent in the cookie banner — before that, no Google Analytics cookies are set and no requests are sent to Google. IP anonymization is active; advertising signals (ad storage, ad personalization) are permanently denied via Google Consent Mode.

The legal basis is your consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG). You can revoke your consent at any time in the cookie settings. Data may be transferred to servers of Google LLC in the USA; Google is certified under the EU-US Data Privacy Framework.

7. Payment processing

Stripe

For paid courses and creator payouts we use the payment service provider Stripe (Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). When you purchase a course, your payment data (e.g. name, email address, payment method, amount) is processed by Stripe. We ourselves do not store complete credit card data. Processing is carried out for the performance of the contract (Art. 6(1)(b) GDPR). Details can be found in Stripe's privacy policy: stripe.com/privacy.

Purchases via the mobile app

If you make purchases via our mobile app, payment is processed by the respective app store (e.g. Google Play Billing). In this case, the store operator's privacy policy applies to payment processing; we only receive a confirmation of the purchase, not your payment data.

8. Email dispatch

For sending transactional emails (e.g. registration confirmation, password reset, certificates, newsletter) we use the dispatch service Resend (Resend, Inc., USA) or an SMTP service provider. For this purpose, your email address and the content of the respective message are processed. Processing is carried out for the performance of the contract (Art. 6(1)(b) GDPR). Data processing agreements with standard contractual clauses safeguard any transfer to third countries.

Source (template): eRecht24